Shopping is a hobby most Filipinos have, me included, but what usually hinder us “shopaholics” from doing what we love are the unbearable weather, the excruciating commute, and the ridiculously long line that awaits them at the cashier. This was the case before the advent of eBay Philippines.
Today, it’s a whole different story. People can now shop for the things they need (or just want) from the comforts of their own homes or office cubicles. Anything, from clothes, to food, to electronics, to services may be found in this amazing site! The catch: buyer protection. Yes, E-Bay does offer ways to lower the commission of on-line shopping fraud through suspension of online-shopping violators, and a feedback system which warns possible buyers, but these do not really prevent certain unfair business practices of sellers. Sometimes, the product description may be fraudulent. On certain occasions, the product is totally different, or worse: fake!
Unlike shopping in malls, online shopping does not (or, if so, rarely) give a guarantee or an exchange policy. A huge amount of trust goes hand-in-hand with each transaction. So who protects the buyer then? It most certainly is not eBay; they have too many other concerns to worry about, not to mention an international online empire to oversee.
No, I have not tried ebay yet; the little I know about it is based on my friends' own experience, though. I guess I'm too scared to try, with the uncertainty that comes with it. Maybe I'll just wait for the day that the government will regulate the transactions through this site.
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