Tuesday, September 28, 2010

Computer Stress Syndrome

When I woke up this morning I was so upset when I saw hair scattered all over my pillow: excessive hair fall again. This often happens during exam period, so I attribute it to stress. But this time I had it a little earlier, perhaps because a few days ago if you would read one of my blog entries, my laptop crashed because of a malware. It certainly brought me excessive stress, which is perhaps why I am shedding hair again. Luckily I have thick hair so I never had bald spots. (The hairdresser during our graduation pictorial even remarked: “Ang kapal ng buhok mo! Pang dalawang tao!” [Your hair is so thick, its like the hair of two persons combined!])

And then I found this article on the internet entitled: “Tech trouble causing Computer Stress Syndrome” by Agence France-Presse (http://www.abs-cbnnews.com/lifestyle/gadgets-tech/04/28/10/tech-trouble-causing-computer-stress-syndrome-study). In that article, it was said that there was a scientific study conducted about the effect of crashing machines, slow boot times, and other technical glitches. The report identified sources of peoples' pain as "frustrating, complex computers and devices, technical failures, viral infections, and long waits to resolve support issues." Findings were based on a survey of more than 1,000 people in North America by a Customer Experience Board created by the Chief Marketing Officer Council to look into how to keep customers happy in the highly competitive communications sector. Ninety-four percent of those surveyed said they depend on computers in their personal lives.

The study found that numerous and persistent problems encountered by computer users create unnecessary anguish and anxiety. Digitally dependent users are getting fed up and frustrated with the current state of computer related stress, and clearly looking for a better way to address and reduce it. Owing to the kindness of virus and malware makers, computer failures have increased and thereby more and more people become affected by the Computer Stress Syndrome.

Our civil code provides in Art. 2217 that :

“Moral damages include physical suffering, mental anguish, fright, serious anxiety, besmirched reputation, wounded feelings, moral shock, social humiliation, and similar injury. Though incapable of pecuniary computation, moral damages may be recovered if they are the proximate result of the defendant's wrongful act for omission.”

If only virus and malware makers could be identified, perhaps a class suit for damages constituted by those affected by the viruses and malwares and have had Computer Stress Syndrome because of those things, should be filed in order to put a stop to those ruthless computer geeks.


---- Gen S. (10)

1 comment:

Unknown said...

We must be alert for that the people who surround us have no kind of addition because these can stiller cause stress and anxiety for anything, if they are people than they take medicines as vicodin; hydrocodone; lortab; that are medicines that by his side effects can alter his sympathetic nervous system.