Saturday, January 29, 2011

Globe's crappy service


There is indeed a curious clause in the service contract I signed with Globe for my internet. It states that "P2P download speed is restricted to a maximum of 20% of the subscribed maximum speed regardless of type of plan."

Likewise, there’s provision for monthly total volume of downloads depending on subscribed packages:

Plan 384Kbps : 15GB per month
Plan 512Kbps : 20GB per month
Plan 1.0Mbps : 25GB per month
Plan 1.5Mbps : 30GB per month
Plan 2.0Mbps : 35GB per month


WTH??!


I am of the understanding that once you subscribe to an internet service, you can use it in any way you want it to use. Globe reasoned that some consumers tend to use it abusively and as a result, affects the whole network.


This is a very unfortunate situation. What Globe should have done was to improve the quality of its services by expanding the network, not by putting a bandwidth cap on all users.


Again, this displays the lack of teeth of our laws when it comes to abusive practices of the telcos.



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